Frequently Asked Questions
Q:
Do you come out
to measure for the staircase?
A:
Yes we are happy to
come out to measure for your staircase and discuss your individual
requirements, or alternatively you can provide us with your own
measurements. We would need stairwell measurements together with
finished floor to floor dimensions, your choice of wood and type of
spindles etc. We would supply you with a CAD drawing for you to
check once an order has been placed. If you require any assistance
with it, please call us and we will be happy to assist you.
Q:
How soon can I
have my staircase?
A:
The turnaround for a
staircase is usually 5-7 days from order to delivery, however if
this does not meet you requirements, please let us know and we may
be able to arrange deliver sooner.
Do you supply a fitting service?
Yes, we do supply a fitting service, alternatively we can supply
your staircase flat packed or assembled available for collection or
delivery.
I am having a loft extension, can you match my existing
balustrade?
Yes, we can match any existing balustrade.
Do you supply all staircase parts?